Cooperation is essential to any successful business partnership, which is why it is important for owners and contractors to develop written and oral communication protocols. A quality agreement should define all manufacturing roles and activities and establish appropriate contact staff for each organization. Processes such as corrective and preventive measures (CAPA) and gap management can lead to dissent, so responsibilities related to investigations and other processes related to the management of quality events should be clearly defined in the agreement. The guidelines also state that quality agreements should be clear with regard to product release. If a separate contract laboratory is involved, all relevant roles and responsibilities should be defined. The quality agreement should explicitly state what data is transmitted and how it is disseminated. If the specifications do not meet the actual quality requirements, the quality of the product cannot be guaranteed. For example, the parameters of a pressurized tank should cover not only the material and dimensions, but also the requirements of operation, environment, safety, reliability and monitoring. The quality of the products depends on that of the participating components, some of which are controlled in a sustainable and efficient manner, but not others. The process (s) managed (s) with QA relates to total quality management. To learn how to optimize the coordination of quality agreements and other order manufacturing functions with digital tools, read the trend letter « 3 Ways Contract Manufacturing Organizations Are Looking to Digital Technology to Improve Collaboration. » ISO 17025 is an international standard that defines general testing and calibration requirements. There are 15 management requirements and 10 technical requirements. These requirements define what a laboratory must do to be accredited.
The management system refers to the structure of the organization for the management of its processes or activities that convert resource inputs into a product or service that meets the organization`s objectives, for example. B meeting customer quality requirements, complying with regulations or achieving environmental objectives. WHO has developed several tools and provides quality assurance training in public health laboratories.  In the eyes of the FDA, any undocumented activity may as well not have occurred. A quality agreement gives the contracting establishment and the owner the opportunity to define the expectations of those who verify and approve quality documents.